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Olympia Financial Group Among Alberta's Top Employers

In an annual competition to recognize the best places to work, Olympia Financial Group ranked as one of Alberta's Top 70 Employers for 2016. Organized and evaluated by the editors of Canada's Top 100 Employers, this special designation recognizes the Alberta employers that lead their industries in offering exceptional places to work. As a result of making this distinguished list, Olympia was recognized across 8 categories as one of the most progressive and forward thinking organizations. Olympia has also been awarded Canada's Top Small & Medium Employers for 2016 which recognizes small and medium enterprises across Canada that lead the nation in creating exceptional workplaces with forward-thinking human resources policies.

Employment Opportunities

Olympia Trust Company is a non-deposit taking trust company. Olympia currently provides services in two main areas:

We have had success building trust and respect with our clients through dedicated relationship management supported by reliable back-office processes that consistently fulfill Olympia Trust’s service promise. These core beliefs permeate our culture and enable us to continue to evolve our service delivery to an industry-leading standard.

Forward your resume to hr@olympiatrust.com for the following positions:

.Net Developer

Position .Net Developer

Recognized as one of Alberta’s Top 70 Employers for 2016 and one of Canada’s Top Small & Medium Employers for 2016, Olympia Financial Group Inc. provides personalized administrative services to our clients in four areas; Self Directed Investment Accounts, Foreign Exchange, Health Benefits and ATMs. Founded in 1996, Olympia’s head office is located in Calgary, AB.

We are looking for a .Net Developer in our IT division office in Calgary, AB.

  • Health Care Spending Account
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Share Ownership Plan
  • Generous Vacation and Personal Days
  • Convenient location accessible by public transit

Position Summary

Olympia Financial Group is looking for the right person to fill the role of a .Net Developer in our Calgary office for the development of our internal business applications and customer facing websites. This person must be able to work with our Project Lead, peer Developers and business sponsors to deliver a quality solution to our Business Stakeholders.  

Accountabilities

  • Custom Software development of commercialized in-house financial systems in C#, ASP.NET MVC, Microsoft SQL, and Oracle PL/SQL
  • Decipher and translate business requirements into a functional software product
  • Actively participate with our agile development practice with iterative planning, user story creation and implementation, and iterative testing with business end-users
  • Adhering to the enterprise architecture roadmap with our software development practice

Qualifications

  • College and or University Degree in Computer Science, Management Information Systems or comparable experience (3+ years)
  • 2+ years software development experience in C# and Visual Studio
  • Strong understanding of the MVC architecture
  • Strong exposure to object oriented design and design patterns is necessary
  • GUI development and design (ASP.NET MVC, HTML, CSS)
  • Strong knowledge of Microsoft SQL Server and Entity Framework
  • Front-end development using jQuery
  • Experience with version control systems such as GIT, SVN or TFS
  • Ability to learn new technologies and grow in coding capabilities
  • Adept to work within a small team both collaboratively and independently with minimal supervision.
  • Candidate must be self-motivated and ready to jump in today!

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic team, please submit your resume in confidence to the Human Resources Department, at hr@olympiatrust.com.

Please note that only candidates considered for an interview will be contacted.

Web Developer

Position Title: Web Developer

Recognized as one of Alberta’s Top 70 Employers for 2016 and one of Canada’s Top Small & Medium Employers for 2016, Olympia Financial Group Inc. provides personalized administrative services to our clients in four areas; Self Directed Investment Accounts, Foreign Exchange, Health Benefits and ATMs. Founded in 1996, Olympia’s head office is located in Calgary, AB.

We are looking for a Web Developer in our Information Technology division office in Calgary, AB.

  • Health Care Spending Account
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Share Ownership Plan
  • Generous Vacation and Personal Days
  • Convenient location accessible by public transit

Position Summary

Olympia Financial Group is looking for the right person to fill the role of a .Net Developer in our Calgary office to develop new features and enhancements for an in-house business application and integrate with other web applications. This person must be able to work with our Project Lead, Software Architect, peer Developers and business sponsors to deliver a quality solution to our Business Stakeholders

Accountabilities

  • Custom Software development of commercialized in-house financial systems in C#, ASP.NET MVC and Oracle PL/SQL
  • Develop for and integrate with PHP web applications
  • Decipher and translate business requirements into a functional software product
  • Actively participate with our agile development practice with iterative planning, user story creation and implementation, and iterative testing with business end-users
  • Adhering to the enterprise architecture roadmap with our software development practice

Qualifications

  • College and or University Degree in Computer Science, Management Information Systems or comparable experience (3+ years)
  • 4+ years software development experience in C# and Visual Studio 2008 or later
  • 2+ years software development experience using PHP
  • Strong understanding of the MVC architecture
  • Strong exposure to object oriented design and design patterns is necessary
  • GUI development and design (WPF and/or ASP.NET MVC, HTML, CSS)
  • Strong knowledge of Microsoft SQL Server 2012 and Entity Framework
  • Front-end development using jQuery
  • Experience with version control systems such as SVN, TFS or GIT
  • Candidate must be self-motivated and ready to jump in today!
  • Adept to work within a small team both collaboratively and independently with minimal supervision

Preferred Skills

  • Experience with third party tools or community based .NET Frameworks such as NUnit, NAnt, Moq, Log4Net, Resharper
  • Experience using the PHP framework Laravel
  • An understanding of database fundamentals, Oracle PL/SQL and/or equivalent database experience
  • Exposure to the agile development methodology, iterative development and testing
  • Continuous Integration, Code Promotion and Deployment
  • Financial applications experience an asset

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic team, please submit your resume in confidence to the Human Resources Department, at hr@olympiatrust.com.

Please note that only candidates considered for an interview will be contacted.

Quality Assurance Analyst

Position Title: Quality Assurance Analyst

Recognized as one of Alberta’s Top 70 Employers for 2016 and one of Canada’s Top Small & Medium Employers for 2016, Olympia Financial Group Inc. provides personalized administrative services to our clients in four areas; Self Directed Investment Accounts, Foreign Exchange, Health Benefits and ATMs. Founded in 1996, Olympia’s head office is located in Calgary, AB.

We are looking for a Quality Assurance Analyst in our IT division office in Calgary, AB.

  • Health Care Spending Account
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Share Ownership Plan
  • Generous Vacation and Personal Days
  • Convenient location accessible by public transit

Position Summary

Olympia Financial Group is looking for the right person to fill the role of a Quality Assurance Analyst in our Calgary office to ensure the performance, reliability and stability of our internal applications and public websites. This person must be able to work with our Project Lead, peer Developers and business sponsors to deliver a quality solution to our Business Stakeholders.

Accountabilities

  • Develop and execute tests for application functions to ensure product quality
  • Debugging to define corrective actions
  • Monitor each stage of software development to identify and resolve issues
  • Create detailed test plans and test cases for use by IT and the business
  • Estimate, assist in planning, and coordinate testing activities
  • Identify and thoroughly document defects
  • Perform full system regression tests
  • Perform system integration tests
  • Enhance existing testing processes and look for efficiencies
  • Review logs to identify and report defects
  • Monitor and report on defects
  • Experience with Continuous Integration (Gitlab CI)
  • Does not conform to norms when testing the candidate will think outside the box to find issues seen only under rare circumstances

Qualifications

  • College and or University Degree in Computer Science, Management Information Systems or comparable experience (3+ years)
  • Experience in software development
  • Experience in software quality assurance
  • Knowledge of software QA methodologies, tools and processes
  • Ability to communicate clearly in both written and verbal communication
  • Adept to work within a small team both collaboratively and independently with minimal supervision.
  • Candidate must be self-motivated and ready to jump in today!

Preferred Skills

  • Experience with performance and/or security testing
  • Experience with Selenium, Nunit and Karma JS
  • Experience with Visual Studio
  • Experience developing using MVC
  • Experience with version control systems such as GIT, SVN or TFS
  • Experience working with Agile or Scrum development processes

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic team, please submit your resume in confidence to the Human Resources Department, at hr@olympiatrust.com.

Please note that only candidates considered for an interview will be contacted.

Account Officer

Position Title: Account Officer

Recognized as one of Alberta’s Top 70 Employers for 2016 and one of Canada’s Top Small & Medium Employers for 2016, Olympia Financial Group Inc. provides personalized administrative services to our clients in four areas; Self Directed Investment Accounts, Foreign Exchange, Health Benefits and ATMs. Founded in 1996, Olympia’s head office is located in Calgary, AB.

We are looking for a Account Officer in our Calgary office.

  • Health Care Spending Account
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Share Ownership Plan
  • Generous Vacation and Personal Days
  • Convenient location accessible by public transit

Position Summary

The primary responsibility of the Account Officer is to work as part of a team to build and maintain relationships between Clients, Issuers and Exempt Market Dealers to facilitate investment purchases in self-directed plans. The Account Officer must have advanced industry and product knowledge to assist with inquires by phone, email and in person while maintaining Olympia Trust Company’s customer service standards.

Accountabilities

  • Communicate in a professional manner to all clients via phone, email and in person
  • Research and reply to all inquiries providing correct information based on client needs
  • Act as a primary contact for an assigned group of Issuers and/or Exempt Market Dealers
  • Build and maintain relationships with assigned third parties
  • Set up new Issuers and/or Exempt Market Dealers by reviewing our forms, policies and procedures
  • Represent Olympia Trust Company in a professional manner at client functions, presentations and training sessions
  • Stay updated on all policies and procedures in the Registered Plans & TFSA Division
  • Handle transfer inquiries and provide status updates to third parties in order to facilitate investment purchases
  • Verify incoming documents and recognize deficiencies
  • Follow-up with Clients, Exempt Market Dealers or Issuers on any outstanding/pending documents required to complete transactions, in accordance with Olympia Trust Company’s customer service standards
  • Complete weekly transfer reports and quarterly certificate audit reports in a timely manner
  • Coordinate team meetings and act as a mentor for the Account Coordinators, providing insight and instruction to them as needed
  • Support Account Coordinators by assisting with processing when volumes are high
  • Assist with training and special projects when necessary
  • Thorough understanding of the Anti-Money Laundering (AML) policies and procedures as well as penalties for not meeting those AML requirements
  • Other duties and tasks as required

Qualifications

  • Completion of high school education is required
  • College or University education is beneficial
  • Minimum of 2 years working in the financial services industry
  • Working knowledge of investments and TFSA’s
  • Direct customer service experience is required
  • Excellent analytical and problem solving skills
  • Must be detail oriented
  • Strong communication skills, both verbal and written
  • Ability to successfully multitask and prioritize projects
  • Ability to work within a team environment but be self-motivated
  • Must be able to work independently with minimal supervision

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic team, please submit your resume in confidence to the Human Resources Department, at hr@olympiatrust.com.

Please note that only candidates considered for an interview will be contacted.

Client Support Representative

Position Title: Client Support Representative

Recognized as one of Alberta’s Top 70 Employers for 2016 and one of Canada’s Top Small & Medium Employers for 2016, Olympia Financial Group Inc. provides personalized administrative services to our clients in four areas; Self Directed Investment Accounts, Foreign Exchange, Health Benefits and ATMs. Founded in 1996, Olympia’s head office is located in Calgary, AB.

We are looking for a Client Support Representative in our Calgary office.

  • Health Care Spending Account
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Share Ownership Plan
  • Generous Vacation and Personal Days
  • Company Bonus Program
  • Convenient location accessible by public transit

Position Summary

The primary responsibility of the Client Support Representative is to act as initial contact for inbound client inquiries via telephone and email. The Representative will be accountable for supporting clients with various inquiries regarding the plans and services offered as well as identifying when specialty support is required to successfully answer or resolve client needs.

Accountabilities

  • Answer all inbound calls through call queue software program and return all voicemails within customer service standards while maintaining a professional and friendly manner
  • Respond to all inbound email, group email and live chat inquiries within customer service standards while providing accurate and complete information
  • Perform outbound calls and emails to clients within set timeframes to ensure all deficient information or documentation is received in a timely manner
  • Inform clients of the necessary documents required for various transactions and explain form components to ensure they feel at ease with the process and all documentation is completed correctly
  • Explain all policies and procedures to clients while identifying when inquiry must be routed to specialty resource
  • Assist client with any technical issues experienced with our website
  • Recognize urgent client concerns and escalate issues to Team Lead and
  • Supervisor
  • Update individual client accounts with appropriate notes following each conversation or email correspondence
  • Update and check hold notes on a monthly basis
  • Stay up-to-date on all policies and procedures within Olympia Trust Company as well as any changes in forms or documentation requirements
  • Thorough understanding of the Anti-Money Laundering (AML) policies and procedures as well as penalties for not meeting those AML requirements
  • Other duties and tasks as required

Qualifications

  • Completion of high school education is required
  • Post-secondary education is beneficial 1-2 years of customer service experience is required
  • Minimum of 1 year of call center experience, including working with call queue software is required
  • Financial services background is beneficial
  • Intermediate level of Microsoft Office, email and chat technologies
  • Successful completion of a Criminal Background check is required
  • Ability to provide exceptional customer service
  • Excellent interpersonal, written and oral communication skills
  • Excellent listening skills and the ability to ask appropriate questions
  • Ability to recognize client needs and resolve client concerns by providing information and solutions
  • Bilingual in French and English is an asset

If your background matches the qualifications listed above and are looking for an opportunity with a dynamic team, please submit your resume in confidence to the Human Resources Department, at hr@olympiatrust.com.

Please note that only candidates considered for an interview will be contacted.